Questions? We've Got You Covered
1. How does the camera work underwater?
1. How does the camera work underwater?
Our camera is fully waterproof (IP65 rated) and equipped with real-time video transmission — so you can see exactly what’s happening below the surface, even in low light.
2. Can I use this camera at night?
2. Can I use this camera at night?
Yes! It features enhanced night vision, giving you a clear view underwater, even in darker environments.
3. Is this product beginner-friendly?
3. Is this product beginner-friendly?
Absolutely. It’s designed for all experience levels — from pros to first-time fishers. Just plug it in, drop it in, and watch the action.
4. How long does the battery last?
4. How long does the battery last?
You’ll get up to 8 hours of use per charge — perfect for full-day fishing trips.
5. Is the camera durable in cold or rough water?
5. Is the camera durable in cold or rough water?
Yes. The casing is built to withstand tough outdoor conditions including cold temperatures, water splashes, and rugged use.
6. Do I need to install any app or software?
6. Do I need to install any app or software?
No complicated setup required — it's plug-and-play and compatible with most viewing devices.
7. Where do you ship from?
7. Where do you ship from?
We ship from trusted distribution centers across North America and Europe for the fastest delivery possible.
8. How long does shipping take?
8. How long does shipping take?
Delivery usually takes:
in Canada & USA
in UK, Australia & New Zealand
Tracking info will be sent right after dispatch.
9. What if I don’t like the product?
9. What if I don’t like the product?
We offer a 30-day satisfaction guarantee. If it’s not a fit, you can return it — no questions asked.
10. Is it safe to order from your website?
10. Is it safe to order from your website?
100%! Our site is protected by SSL encryption and we use secure payment processors like Stripe and PayPal.